A call is faster than 100 emails.
You have vocal chords, and we have ears."Hello..Onix GB how can I help?" . Nice isn't it ?
Do you have a question? Do you need some advice ?
We know our stuff and we know how it works , learn from us too.
2018 Typical Customer Support...
"We'll call you back" (True Meaning ) NEVER hear from us again
"We're processing your email request" ( True Meaning )Go Away and wait